Customer Care

If you require assistance placing an order, tracking your delivery or requesting a return, or have any queries regarding our products, please write to us at Alternatively, you can leave us a message through the Chat Box on our website, or send a direct message through our Instagram @ashitanewyork. We endeavor to respond within 24 hours, Monday through Friday. 

ASHITA Headquarters

We are located on 590 5th Avenue, New York, NY 10036. 


If are unable to respond right away, please refer to our FAQs page for information: